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Tips & Troubleshooting


Please add your troubleshooting tricks and other tips to this document, You can either open a discussion and ping @ory/documenters or edit the page directly.

How can I separate customers/employee data, but have them use the same login dialog?

We want to separate our customers and employees, so we store them in different databases. But we would like to have them use the same login dialog for our portal.

You can deploy Ory Kratos two times, and use the same login UI pointing to two different Kratos login endpoints - /login/customer or /login/employee, either by having two different login routes, or by adding some logic to your login UI that reroutes customers to /login/customer and employees to /login/employee. So you define the same login or registration UI URLs in both of the Kratos configurations. You may need to tell your login/registration UI which Kratos it is supposed to talk to. The instances are cheap to deploy and the databases are completely isolated from each other. For example something like /login/customer and /login/employee.

How can I verify in advance if a username is available during registration?

You can not right now. It would allow account enumeration attacks. See also the section in the documentation.

Do have plans to support automatic user migration scenarios?

E.g. configure a callback to the legacy system when you cannot find the corresponding user, and store the identity on successful legacy system response.

An alternative to callback and custom code is fronting the legacy system with Ory Hydra (OAuth2/OIDC Server) and then using that as an upstream in Ory Kratos.